Within 1-3 business days from our Dutch office

Yes we do!

You have 14 days from the day you receive your product(s) to request a refund.

Contact us via email hello@daya-jewelry.com with your order number and return request.

Please include your original invoice and mail your return within 14 days of receipt to the address below. We are not liable for any returns lost in the mail, please insure your package and save your tracking information.

Your return will be process within 3-7 days of receiving it and you will be notified that the return is complete.

All products must be returned unworn and in the same packaging it came in.

Returns should be made to -

Zoutketen 11

1601EX

Enkhuizen, Netherlands

US
Tracked shipping: 7-16 business days.
Fedex Express: 5-10 business days.

EU
Tracked shipping: 5-14 business days.
Fedex Express: 3-7 business days.

Rest of world:
Tracked shipping: 7-20 business days.
Fedex Express: 5-10 business days.

Due to high demand, many of our designs sell out more quickly than we can make them. Pre-ordering an item ensures that you will be sent your item as soon as it is back in stock.

There may be duties and/or customs taxes applied to your order (outside of EU) by your local government when delivery is made, or billed to you afterwards depending on where you live. We are not liable for these charges, and they unfortunately can not be reimbursed or refunded by Daya Jewelry.

Yes, every crystal is 100% authentic and ethically sourced.
We work directly with trusted suppliers who provide certificates of authenticity. Each stone is hand-selected for its energetic properties and visual beauty.

Sterling Silver: Naturally darkens over time but easily restores to original shine with a polishing cloth

Gold-Plated: Maintains its shine with proper care; avoid harsh chemicals and moisture

Pure Brass: May develop a natural patina over time, which many love for its vintage appeal. Easy to restore with cleaning

We'll make it right. Simply email us and we'll resolve any quality concerns quickly and to your satisfaction.